Privacy Policy / Terms of Service

Effective Date: January 1, 2025
Website: www.thelagrangeinn.com

1. Introduction

Welcome to The LaGrange Inn. This Privacy Policy and Terms of Service explain how we collect, use, and safeguard your personal information and govern your use of our website and services. By accessing our site or booking with us, you agree to these terms.

This policy complies with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, billing/shipping address, and payment details.
  • Reservation Data: Check-in/check-out dates, room preferences, and special requests.
  • Technical Information: IP address, browser type, device identifiers, pages viewed, and cookies.

3. How We Use Your Information

We use collected data to:

  • Fulfill reservations and process payments.
  • Communicate with you about bookings or inquiries.
  • Improve our website and services.
  • Send promotional emails or SMS messages (with your consent).
  • Comply with legal and regulatory obligations.

4. SMS Communications

The LaGrange Inn (“The LaGrange Inn”, “we”, or “us”) operates a mobile messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions (the “Mobile Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy . By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy .

Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.If you consent to receive conversational, informational, and promotional SMS messages from The LaGrange Inn, you agree to receive such messages from us.

Program Description: By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from THE LAGRANGE INN. This may include SMS messages for reservation information, check-in and check-out instructions, alerts, and notifications regarding a reservation. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system.

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.

5. Your Rights Under GDPR (if applicable)

For users in the EEA, you may:

  • Request access to or deletion of your personal data.
  • Correct inaccuracies.
  • Withdraw consent at any time.
  • Restrict or object to processing.

6. Your Rights Under CCPA (if applicable)

If you are a California resident, you have the right to:

  • Know what personal data we collect.
  • Request access to or deletion of your data.
  • Opt out of any data sale (note: we do not sell personal data).
  • Be free from discrimination for exercising your rights.

7. Cookies & Tracking

We use cookies and analytics tools to:

  • Understand website traffic and user behavior.
  • Customize user experience.

You can manage cookie preferences through your browser settings.

8. Data Retention & Security

We retain your information only as long as necessary to provide our services and comply with legal obligations. We implement technical and organizational safeguards to protect your data.

9. Third-Party Services

We may use third-party providers for:

  • Payment processing
  • Email or SMS delivery.
  • No mobile opt-in or text message consent will be shared with third parties or affiliates.
  • Website hosting
    These providers are required to keep your data secure and confidential.

10. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age.

11. Terms of Service

By using our website or making a reservation, you agree to:

  • Provide accurate and up-to-date information.
  • Use our site and services for lawful purposes only.
  • Not misuse or attempt to interfere with our services.

We reserve the right to refuse service, cancel bookings, or modify the site at any time.

12. Changes to This Policy

We may update this Privacy Policy and Terms of Service periodically. The most recent version will always be posted here, with the effective date listed above.